Area Coordinator

Are you a motivated and organized leader who thrives in a dynamic environment? Do you have experience in managing teams and overseeing the operations of group homes? We are looking for a dedicated Area Coordinator to oversee a cluster of Residence Managers, Assistant Managers, and Shift Supervisors across multiple residences. This is an exciting opportunity to make a direct impact in the lives of individuals with developmental disabilities by maintaining high standards of care, safety, and operational efficiency.

Why Join IAHD?
At IAHD, we are dedicated to empowering individuals with developmental disabilities and providing them with the support they need to live fulfilling and independent lives. As an Area Coordinator, you will play a vital role in managing the daily operations of group homes and ensuring the safety and well-being of the individuals we serve.

What You’ll Do:
• 🏠 Oversee Residences: Regularly inspect the physical plant of each residence to ensure a safe, clean, and well-maintained environment.
• 📅 Staffing & Scheduling: Ensure all residences are appropriately staffed by overseeing the hiring process and ensuring Residence Managers maintain schedules that adhere to shift minimums.
• 🧑‍🏫 Staff Training & Guidance: Provide instruction and guidance to Residence Managers and staff to ensure proper training and competency in their roles.
• 📋 Incident Management: Lead investigations for Reportable and Non-Reportable incidents, submitting reports to Quality Enhancement (QE) and ensuring compliance.
• 🤝 Collaborate with Directors: Work closely with Operational and Clinical Directors (Adult, Residential, Clinical, Social and Family, Medical, Nursing, Nutrition) to address both operational and clinical issues.
• 📑 Quality Assurance: Conduct regular record reviews and audits to ensure residences under your charge adhere to governing regulations, maintaining a high standard of care.
• 💰 Financial & Billing Oversight: Review individual and residence financial records quarterly and ensure that all billing records comply with relevant regulations.
• 📊 Payroll Management: Oversee the payroll review of all staff assigned to your residences, ensuring accuracy and timely processing.
• 🔄 Administrative Support: Provide administrative coverage during off hours as needed, including stepping in to cover residences in the absence of Residence Managers.

What We’re Looking For:
• ✅ Education: Master’s degree in a managerial or social science field with at least three years of experience in a managerial or clinical capacity.
• ✅ Alternative Qualifications: Bachelor’s degree with at least seven years of experience in a clinical or managerial capacity in a setting supporting people with developmental disabilities, or a High School diploma with at least fifteen years of experience in a managerial or clinical capacity.

• ✅ Experience: In-depth knowledge of OPWDD regulations and a background in managing or overseeing staff in a clinical or residential setting.
• ✅ Skills: Excellent communication skills, strong organizational abilities, and the ability to work independently under pressure. Proficiency in computer systems and the ability to adapt to new technologies.
• ✅ Leadership: High energy, strong interpersonal skills, and the ability to work as part of a team and lead effectively.
• ✅ Licensing: A valid New York State Driver’s License is required.
• ✅ Confidentiality: Ability to maintain confidentiality of staff and individuals' records.
• ✅ Vaccination: Must be fully vaccinated (COVID-19).

Job Details:
📍 Primary Locations: Bronx, NY & Westchester County
🕒 Schedule: Full-Time; Flexibility to be available for off-hours administrative coverage as needed.
🚗 Travel Required: Travel to various residences within the assigned areas of the Bronx and Westchester County.

Educational Requirements:

Master’s degree in a managerial or social science field with 3 years of experience in managerial or clinical capacity.

Or  4YR degree required with at least 7years of experience in a clinical or managerial capacity in as setting that supports people with developmental disability.

Or  HS diploma with at least 15years of experience in managerial or clinical capacity

Required Skills:

• Thorough knowledge of the governing (OPWDD) regulations

• Ability to write well, be well organized, work independently and a fast learner

• Excellent communication, computer skills, and the ability to work under pressure

• High energy and the willingness to work as a team player

• A valid New York State Driver’s license.

• Must maintain confidentiality of staff and individuals records

• Must be able to remain professional at all times
• Must Be Fully Vaccinated (COVID-19)

Available Work Locations: Bronx and Westchester County

IAHD is proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.