Assistant Program Manager

Job Overview of Assistant Program Manager

The Assistant Program Manager is a leader in the residential program, ensuring that all respective activities support the Program Manager, children, and team in the effective, safe, and therapeutic operation of the residence.  The goal is to provide quality supports and services to all youth within the program and to ensure the highest quality of care and safety for the children and staff. 

Schedule Tuesday thru Saturday- Tuesday, Wednesday, Thursday and Friday from 12pm until 8pm and Saturday from 8am until 4pm 

Requiring flexibility where early morning and occasional later hours may be required 

Essential Duties of Assistant Program Manager

Key duties of this position include, but are not limited to, the following:

• Understand, reinforce, role-model and consistently use all Therapeutic Crisis Intervention (TCI) training and techniques 
• Always ensure appropriate supervision to all residents and staff to optimize safety
• Assist in developing and maintaining staffing schedules and appropriate staffing ratios
• Participate actively in all aspects of recruiting, interviewing, hiring, and training of Direct Support Professionals (DSP’s) and other residential staff as needed
• Consistently monitor staff performance of all staff providing feedback, instruction, support, modeling, and/or disciplinary action as needed
• Have advanced knowledge of crisis assessment & intervention, and be available to staff as needed during emergency situations
• Assist in monitoring budget to ensure the best use of resources to meet program needs
• Responsible for assessing individual needs of each resident, assessing group dynamics and provide therapeutic support to each child or group of children to ensure safe delivery of services as well as structured programming for the residence.
• Assure that Safety Plans and ICMPs are in place, available to all staff and are actively used to guide treatment.
• Work collaboratively with Clinicians, Behaviorists, Recreation therapists, Trainers, etc. to support the needs of the children and staff
• Supports overall strategic goals of the organization with the ability to adhere to our organization's core values and commitments, including the Sanctuary Model. 

Essential Qualifications of Assistant Program Manager

Key qualifications include:   

• High School diploma with 3+ years direct support experience w/children or adults with developmental or behavioral disabilities 
• 1+ years of administrative/supervisory experience
• Strong oral and written communication skills
• Must always model professionalism and be able to keep composure during crisis
• Ability to work collaboratively with a multi-disciplinary team

Benefits of Assistant Program Manager

• Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time
• Health Insurance
• Dental Insurance
• Vision Benefits
• 401(k) Employer Contributions
• Tuition Reimbursement
• Aflac Benefits
• Flex Spending Accounts
• Employer Paid STD, LTD and Life Insurance
• Professional Development 

Physical/Travel Requirements  

Must have ability to reach, walk, sit, climb stairs, bend, and lift up to 30lbs independently. Valid Driver’s License (3+ years) required for transport; license must be maintained in good standing throughout employment.  

Must be able to work flexible schedule in partnership with Program Manager to ensure staffing requirements and needs are met. This includes early mornings, late evenings, day shifts, weekends and during times of crisis. 

Must participate in and maintain certification in Therapeutic Crisis Intervention (TCI) training. All staff will be evaluated on conducting a proper physical restraint upon hire and periodically throughout employment. Must maintain CPR/First Aid certifications. 

Must have ability to access and utilize ADP app on smartphone or other device for access to agency programs

The employee must be able to meet these requirements with or without reasonable accommodation.

Disclaimer

Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice.

EEO Statement 

Andrus is an equal opportunity employer.