Fair Housing Investigator/Counselor

Position Title: Fair Housing Investigator/Counselor
Reports To: Fair Housing Test Coordinator
Location: White Plains, NY
Employment Type/Salary: Full-Time, $50,000-$52,000 annually

Westchester Residential Opportunities (WRO) is a nonprofit organization located in White Plains, New York whose mission is to promote fair, affordable and accessible housing for all individuals in the lower Hudson Valley region.  WRO employs a variety of tools to advance this objective including civil rights testing and investigation, education and outreach, training and advocacy, research, collaboration and enforcement.

Position Summary:

The Fair Housing Investigator/Counselor plays a key role in promoting housing equity by investigating complaints of housing and lending discrimination and providing counseling to individuals regarding their fair housing rights. This position involves conducting intake interviews, gathering evidence, advocating for clients, and working to ensure compliance with the Fair Housing Act and related laws. The Investigator/Counselor will report indirectly to the Fair Housing Director and directly to the Fair Housing Test Coordinator for the referenced grant(s).

Key Responsibilities:

• Providing support to Fair Housing/Fair Lending Program
• Assist with planning and scheduling fair housing outreach and education events
• Assisting with preparation, presentation and distribution of education and outreach materials
• Assist with recruitment, training and supervision of testers
• Designing and conducting fair housing and fair lending tests and other investigations
• Evaluating results of investigations & making recommendations to supervisors for enforcement
• Complaint intake and investigation
• Tracking departmental information using basic office technology, including Microsoft Office, GoogleSuite and proprietary databases
• Tracking and compiling statistical and demographic information
• Assist in recordkeeping and reporting
• Support staff with additional administrative tasks as needed

Qualifications and Skills:

• Bachelor’s degree; focus on civil rights, public policy or other related field preferred
• Strong management and organizational skills
• A strong commitment to the principles of civil rights and equal opportunity for all
• Strong written and verbal communication skills
• Strong critical thinking and analytical skills
• Attention to detail
• Ability to interact respectfully with people from diverse cultural, racial and socio-economic backgrounds
• Proficient in basic office technology, including Microsoft Office and GoogleSuite
• Research, statistics and data visualization skills a plus
• Spanish language strongly preferred
• Ability to work on multiple projects simultaneously and meet strict deadlines
• Excellent team communicator/team player

How to Apply:

Please email a resume and cover letter as a PDF or Word attachment, along with salary expectations, referencing Fair Housing Investigator/Counselor in the subject line to [email protected]          

WRO is an Equal Opportunity Employer