Program Director, Credible Westchester

CCA is launching Credible Westchester (CW), a new countywide initiative designed to serve Westchester’s most vulnerable and at‑risk residents. CW will function as a community‑rooted hub for individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic involvement in the criminal legal and social service systems. The program is entirely supervised and staffed by individuals with lived experience.

The Director of Credible Westchester (CW) provides restorative, trauma‑informed, and community‑rooted leadership to a new countywide initiative serving Westchester’s most vulnerable and at‑risk residents. The Director supervises a team of credible messengers—staff with lived experience in the criminal legal system—who support individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic system involvement. The Director collaborates with the Project Trainer in organizing, structuring, and implementing the training for the project. The Director also collaborates with the PQI Department in the design and implementation of the evaluation for the project. In addition to supervisory and system‑level responsibilities, the Director maintains a very small, intentionally paced caseload of one to two low‑needs participants. This limited caseload ensures the Director remains grounded in the lived realities of CW’s target population, models restorative engagement for staff, and maintains credibility with partners and community members.