Credible Service Provider, Credible Westchester (3 Positions)

CCA is launching Credible Westchester (CW), a new countywide initiative designed to serve Westchester’s most vulnerable and at‑risk residents. CW will function as a community‑rooted hub for individuals navigating homelessness, behavioral‑health challenges, substance dependence, and chronic involvement in the criminal legal and social service systems. The program is entirely supervised and staffed by individuals with lived experience. Credible Service Providers (CSPs) are the frontline relational anchors of the Credible Westchester (CW) initiative. As individuals with lived experience in the criminal legal system, homelessness, behavioral‑health challenges, or chronic system involvement, CSPs bring the trust, insight, and credibility necessary to engage Westchester’s most vulnerable residents. CSPs adapt fluidly to participant needs—serving as navigators, mentors, outreach workers, peers, and social‑service guides. Their work embodies CW’s mission “to increase client engagement and investment” and to “utilize credible messengers to gain trust and improve access to and success with social services. ”CSPs work as part of a five‑person team—Director, Social Worker, and three Credible Service Providers—delivering restorative, trauma‑informed, culturally competent support across Westchester County.