Posted: Jun 7, 2021

IT Support & Telecommunications – Network Specialist

Full-time
Application Deadline: N/A
Nonprofit

IT Support & Telecommunications – Network Specialist

 

The Franciscan Friars of the Atonement –Graymoor, located in Garrison NY, seeks an IT Support & Telecommunications – Network Specialist.  The successful candidate will provide administration of Telecommunications for a VOIP system that also includes T1 lines & some Analog lines, plus fiber. Smart phone setup is included in job specs.  Network functions include TCPIP, physical and remote LAN connectivity, switches & routers. Support for other LAN related equipment includes WIFI access points, cameras, and key card security systems. Software application support and training is also required.

 

ESSENTIAL JOB RESPONSIBLITIES AND DUTIES:

Duties and Responsibilities include but not limited to:

  • Support & maintain all In-House Telecommunication related equipment including router and phones;
  • Troubleshoot phone service by testing circuits & equipment. Then, identifying, correcting or escalating phone or fiber problems; 
  • Work with outside vendors to resolve issues with “Hosted” VOIP and fiber infrastructure;
  • Administer and support the Voice Mail system;
  • Administer phone system user setup and phone changes;
  • Support phone system end users and provide training and documentation;
  • Maintain & support switches, routers, and other network related equipment;
  • Provide server activities such as adding or disabling users or setting up user security through “Active Directory”;
  • Responsible for set up of PC’s, printers, copiers and mobile devices including smart phones & tablets as per IT Department specs;
  • Handle Video Conferencing & AV Presentations;
  • Provide installation and upgrade of software, and support the corresponding applications.

 

EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor’s Degree Required;
  • 5-10 years of “Hands-On” Computer & Telecommunications experience;
  • Network experience including IP addressing, firewalls, switches, server administration & security;
  • Telecommunications experience including VOIP, analog lines, electronic fax, and smart phones;
  • Security experience with both camera and door lock systems;
  • Must be able to work independently, multi-task, pay attention to detail & lift computer equipment;
  • Ability to work well with people and meet deadlines in a fast-paced environment is a must.

 

EOE. Qualified candidates please send resume to:

[email protected]

with subject line that reads “ITSupport&TelecommunicationsNetworkSpecialist”

How To Apply:

Qualified candidates please send resume to:

[email protected]

with subject line that reads “ITSupport&TelecommunicationsNetworkSpecialist”